Privacy Policy

When you use our enquiry form we collect your name, email address, an optional phone number, your preferred contact method, the topic you would like to discuss, an optional preferred appointment time and an optional short message.

Please do not send medical diagnoses, medication lists, detailed clinical history or photographs of a medical or scalp condition through this website. We do not request this information online. Anything clinically relevant is discussed properly as part of your consultation.

Your details are used solely to respond to your enquiry and to arrange a consultation. We do not sell your information and we do not use enquiry content for advertising.

We may measure anonymous, aggregated activity such as which pages are viewed and whether an enquiry was started or submitted. The content of your enquiry, your contact details and any concern you describe are never sent to analytics.

Enquiry correspondence is kept only for as long as needed to respond to you and to maintain appropriate business records. Our full retention schedule is confirmed in writing on request.

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. To make a request, contact us through the details on our contact page.

Data protection enquiries can be sent to Beckypowell1989@gmail.com.